MBD Archive
Archive of old posts from the Mining Business Data website
Your Instructor
Course Curriculum
Rich Webchat using Dialogflow
Available in
days
days
after you enroll
Step by step guide to Dialogflow
Available in
days
days
after you enroll
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PreviewStep by Step Dialogflow Part 1 - Introducing the FAQ bot - Mining Business Data
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PreviewStep by Step Dialogflow Part 2 - Preparing the FAQ list - Mining Business Data
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PreviewStep by Step Dialogflow Part 3 - Creating an agent from the FAQ list - Mining Business Data
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PreviewStep by Step Dialogflow Part 4 - Intent Mapping - Mining Business Data
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PreviewStep by Step Dialogflow Part 5 - The Wimbledon Finals bot - Mining Business Data
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PreviewStep by Step Dialogflow Part 6 - Populating the entities - Mining Business Data
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PreviewStep by Step Dialogflow Part 7 - Declaring Intents with Entities - Mining Business Data
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PreviewStep by Step Dialogflow Part 8 - Completing the WFBot Intent definitions - Mining Business Data
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PreviewStep by Step Dialogflow Part 9 - how Intent Mapping works under the hood - Mining Business Data
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PreviewStep by Step Dialogflow Part 10 - The Vending Machine Bot - Mining Business Data
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PreviewStep by Step Dialogflow Part 11 - Using contexts to maintain state - Mining Business Data
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PreviewStep by Step Dialogflow Part 12 - Using input and output contexts to manage state - Mining Business Data
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PreviewStep by Step Dialogflow part 13 - Webhooks - Mining Business Data
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PreviewStep by Step Dialogflow part 14 - The florist bot - Mining Business Data
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PreviewStep by Step Dialogflow Part 15 - Identifying intents in the florist bot - Mining Business Data
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PreviewStep by Step Dialogflow Part 16 - How contexts help intent mapping - Mining Business Data
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PreviewStep by Step Dialogflow Part 17 - Follow up intents - Mining Business Data
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PreviewStep by Step Dialogflow Part 18 - Dichotomous key bot - Mining Business Data
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PreviewStep by Step Dialogflow Part 19 - Creating the vending machine bot with follow up intents - Mining Business Data
Conversation Design Toolkit
Available in
days
days
after you enroll
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PreviewConversation Design Toolkit_ Give users credit
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PreviewConversation Design Toolkit_ Implicit confirmation
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PreviewConversation Design Toolkit_ Don't send users back
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PreviewConversation Design Toolkit_ Telling a joke
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PreviewConversation Design Toolkit_ Know when to quit
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PreviewConversation Design Toolkit_ Four things which can go wrong
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PreviewConversation Design Toolkit_ Help in the moment
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PreviewConversation Design Toolkit_ Sound more human
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PreviewConversation Design Toolkit_ Work to earn user's trust
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PreviewConversation Design Toolkit_ Offer examples of what people can say
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PreviewConversation Design Toolkit_ Be proactive and leverage success
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PreviewConversation Design Toolkit_ The tentative user
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PreviewConversation Design Toolkit_ Communicate what was understood
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PreviewConversation Design Toolkit_ Don't be too literal
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PreviewConversation Design Toolkit_ Avoid stating the obvious
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PreviewConversation Design Toolkit_ Natural language generation
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PreviewConversation Design Toolkit_ Explicit confirmation
Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.